Shipping policy
Shipping Policy
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you if there are significant delays.
Shipping Time
Estimated delivery time depends on your location:
- Standard Shipping: 7–15 business days
- International Shipping (if applicable): 10–25 business days
Delivery times are estimates and may vary due to customs, courier delays, or other external factors.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to update.
Shipping Rates
Shipping charges (if any) will be calculated and displayed at checkout. Free shipping may be offered during promotions.
Customs & Import Fees
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Delayed or Lost Orders
If your order is significantly delayed, please contact us. We are not responsible for delays caused by couriers or customs, but we will assist in tracking your package.
If a package is confirmed lost in transit, we will work with you to provide a replacement or refund where applicable.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
For shipping-related questions, please contact our support team with your order number.